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DiscussionPlumbing

Customer called the office and asked for me by name

Asked by Gio O. · Jul 27

4 years in, running service on my own in Hudson. I'm not a talker. Customers usually ask for my boss or the other guy, the one who can talk to anybody. Today the office said a lady in Weehawken called back for a second job and asked for "the quiet one who explained the water heater." Small thing. Made my week. The explanation was me drawing on a piece of cardboard because I'm better at that than talking lol.

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